Frequently asked questions
What is TipAfter?
Online food ordering for local restaurants with fair tipping, where 100% of tips go to staff. It is run by Tip After LLC in Pulaski, Virginia.
How much does it cost restaurants?
A flat 8% of menu items per order. There is no separate charge for card processing; TipAfter pays Stripe's card fees out of the 8%. Nothing on tax, delivery fees, or tips. No monthly or setup fee. See Pricing.
Does TipAfter take any part of tips?
No. 0% of tips. The full tip goes to the restaurant staff tip pool for pickup orders or to the driver for delivery.
Do diners pay a fee?
No TipAfter fee. Diners pay the menu price, tax, and any delivery fee shown before checkout.
Who processes payments?
Stripe. TipAfter uses Stripe Connect, and restaurants and drivers have their own Stripe Express accounts. Card details are entered with Stripe and are never stored by TipAfter.
When do restaurants get paid?
Stripe pays out your balance to your bank on Stripe's payout schedule, which you can see in your Stripe Express dashboard.
How do I get a refund?
Use Undo within 15 seconds, or contact us at hello@tipafter.com with your order number. See Refunds, cancellations & disputes.
Is the site live with real money?
TipAfter is in a local pilot. The public site runs in demo mode with sample restaurants and no real money while restaurants are onboarded.
What kinds of businesses can join?
Licensed restaurants and food businesses that prepare food lawfully. We review every restaurant before it goes live.
How do I contact you?
Email hello@tipafter.com or call 540-505-6071. See Contact.